Folk Tradecrafts, Black Boxes and Caches: A Request for Algorithmic Legibility in Gig Work

I a bit IT-oriented ah …When you go the [online] forum, people complain in the forum, I cannot get this, cannot get that. Full of comments on bad apps. Then I write in, try to clear your cache, that is the secret.[1] Neil, a private hire platform driver, shared the above ‘secret’ to getting more jobs during an interview with me. Another ‘secret’ shared by another driver was having multiple phones, each with a particular gig work app on, instead of having all the apps switched on the same smartphone. […]

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